Client Overview
Homerton University Hospital is a major healthcare facility in London, providing high-quality care to the local community. With a focus on maintaining safe, compliant, and efficient hospital spaces, the hospital sought to replace non-compliant and damaged fabric curtains across the facility and enhance its curtain track system to improve overall performance and support compliance with healthcare standards.
Project Summary
Project: Replacement of all non-compliant and damaged curtains with recyclable cubicle curtains and upgrading of curtain tracks.
Scope of Work:
Full site survey and assessment
Lubrication of existing curtain tracks
Replacement of non-compliant curtains with recyclable, hassle-free cubicle curtains
Installation of over 400 new curtain tracks (Yewdale)
Staff training for ongoing maintenance and compliance
Timeframe: Entire hospital curtain changeover completed in under two weeks.
Challenges
Compliance and Safety: The hospital required curtains and tracks that would meet the latest healthcare regulations to improve safety, infection control, and ease of maintenance.
Operational Efficiency: The installation needed to be completed swiftly to avoid any disruptions in the hospital’s daily operations. Had to work closely with staff to prevent any medical disruptions.
Long-term Sustainability: The hospital sought an environmentally-friendly solution, prioritising recyclable materials that align with their sustainability goals.
Solution
Grosvenor Contracts provided Homerton University Hospital with a complete curtain replacement service, installing recyclable cubicle curtains that not only meet compliance standards but also support the hospital’s sustainability initiatives. Our team completed a thorough site survey to identify non-compliant curtains and ensured all tracks were lubricated for smooth operation. To further support the hospital, we supplied and installed over 400 new, durable curtain tracks designed for healthcare environments, enhancing the overall functionality and reliability of the curtain system.
In addition, Grosvenor Contracts conducted a comprehensive training session with 10 members of the hospital’s linen, domestic, and housekeeping teams, providing them with the knowledge and tools needed to efficiently maintain curtain tracks and execute future curtain changeovers independently.
Execution
Our team worked diligently to complete the entire hospital-wide curtain changeover in less than two weeks. With careful planning and collaboration with hospital staff, Grosvenor Contracts minimised disruptions to patient care. The project included:
Site Survey: Conducted a detailed survey to assess the existing curtain and track conditions, identifying areas for improvement.
Track Lubrication: All tracks were lubricated to ensure seamless curtain movement.
Curtain Replacement: All non-compliant curtains were replaced with our recyclable cubicle curtains, providing a sustainable and easy-to-maintain solution.
New Track Installation: Over 400 new compliant tracks were installed to enhance curtain performance and durability.
Training Program: Provided hands-on training for 10 members of staff to support ongoing maintenance and efficient curtain change procedures.
Results
Enhanced Compliance and Safety: The new recyclable cubicle curtains and upgraded tracks meet the latest healthcare standards, improving the hospital's PLACE (Patient-Led Assessments of the Care Environment) and CQC (Care Quality Commission) audit scores.
Operational Efficiency: The efficient installation process, completed in under two weeks, allowed the hospital to maintain regular operations without interruptions.
Sustainability: The recyclable curtains contribute to the hospital’s sustainability goals, reducing waste and supporting environmentally-friendly practices.
Improved Maintenance and Staff Efficiency: With the provided training and equipment, the hospital’s linen, domestic, and housekeeping teams are now better equipped to manage curtain maintenance independently.
Client Feedback
The management team at Homerton University Hospital expressed high satisfaction with the quality of the new curtains and tracks, as well as the efficiency and professionalism of Grosvenor Contracts. The hospital noted a significant improvement in the performance of the curtain tracks and appreciated the additional staff training, which has empowered their team to handle future curtain changes and maintenance seamlessly.
Conclusion
This project highlights Grosvenor Contracts' commitment to providing compliant, sustainable, and efficient interior solutions tailored to the healthcare sector. By replacing non-compliant curtains with recyclable alternatives, installing high-performance tracks, and training staff, Grosvenor Contracts has supported Homerton University Hospital in creating a safer, more sustainable, and efficient environment for patients and staff alike.
Key Takeaways
Compliance-Driven: Recyclable curtains and new tracks aligned with healthcare regulations, boosting audit scores.
Sustainable Solution: Recyclable curtains reduced waste, aligning with the hospital’s environmental goals.
Efficient Training: Empowered the hospital's staff to maintain the curtain system effectively, ensuring long-term compliance and performance.
Looking to improve compliance and sustainability in your facility? Contact Grosvenor Contracts for expert solutions in recyclable curtains, track installations, and staff training.
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